Shipping policy
Christmas 2025 order cut off dates
- North Island: Wednesday December 17
- Rural and South Island: Tuesday December 16
We've already noticed delays in our usual delivery times, these dates are just recommended, but not a guarantee, it's best to get your orders in as soon as possible to avoid any disappointment.
We offer New Zealand Wide Shipping.
Get free shipping for orders over $100. Otherwise, the following flat rates apply:
North Island: $10
South Island: $12
We don't charge extra for rural
Delivery Timeframes:
Orders are dispatched on the same day if ordered before midday.
North Island: 1-2 days
South Island: 3-4 days
Rural: Add extra 2-4 days
Shipping anywhere within New Zealand is subject to pricing listed on the site.
Upon completion of your purchase, we will keep you in the loop via email when your product is dispatched and will provide you with all the details you need to track your order.
We will do the best we can to make sure that all products listed on our website are currently in stock and pricing is true and correct. In the unlikely event that an ordered item isn't available, the information provided is incorrect or we are unable to fulfil your order, we will notify you within two business days to arrange a full refund.
We take every care to ensure your order is packaged and shipped safely and securely however we know that accidents can happen. If there are any issues with your products please contact us as soon as possible so we can put things right.